Terms of use
References and legal notices
The website www.altergeneva.com (hereinafter referred to as the ‘Site’) is edited and published by InnovArt SA (hereinafter referred to as ‘InnovArt’, ‘we’ or ‘us).
For further information on the identity of the publisher and its responsibilities, we recommend that you read the Legal Notices available on the site.
For any questions regarding these Terms of use, please contact us by emailing contact@altergeneva.com.
Revised version from : January 2025
Access to and use of the Site is strictly governed by all applicable laws and by various documents governing its operation. These documents include:
You are strongly advised to read these documents carefully before using the Site or accessing any of the services offered on the Site.
By using the Site, you expressly agree to be bound by all of the terms and conditions set forth in these documents. If you do not agree to these terms, you may not continue to use the Site and our services.
Moreover, if you place an order for our services by telephone, e-mail or directly through the Site, it is your responsibility to read and agree to the Terms and Conditions, which set forth the exact terms and conditions applicable to your orders.
InnovArt specializes in the customization and modification of watches. These services are provided exclusively upon request and on behalf of private individuals for strictly personal use.
It is important to note that InnovArt does not manufacture or sell watches. The examples of creations presented on the site are for illustrative purposes only and reflect the know-how of InnovArt. Consequently, the company reserves the right to refuse to reproduce certain services that have already been carried out.
We encourage our users to contact us directly to explore the possibilities of customization that could be envisaged to meet their specific needs. However, due to the artisanal nature of our services and the limited capacity of our workshops, InnovArt cannot guarantee that all requests or orders will be accepted.
InnovArt declines all responsibility for any use of watches personalized by InnovArt beyond their intended personal use. For further details, please refer to our general Terms and Conditions.
The Alter trademark and logo displayed on the Site are protected by InnovArt's intellectual property rights. Likewise, the concepts, ideas and creations developed by Alter as part of its services remain the exclusive property of InnovArt.
The names and brands of products mentioned on the Site are the exclusive property of third-party companies. Any reference to these names or brands is for informational purposes only. It should also be noted that InnovArt is neither authorized nor licensed by these third parties to carry out the modifications it proposes, thus acting in complete independence.
We value feedback from our users and customers about our services. However, these comments must remain honest and constructive.
InnovArt reserves the right to alter the length or form of any comments before using them in marketing or communication materials.
By submitting ideas, comments or concepts to InnovArt, you acknowledge that these elements are neither confidential nor your exclusive property.
In addition, InnovArt does not accept unsolicited proposals for collaboration from third parties.
Please visit our Privacy Policy and our Cookies Policy to learn more about our data protection policy.
Although InnovArt endeavors to provide accurate information on its Site, no warranty is given as to its completeness, timeliness or freedom from error.
To the extent permitted by applicable law, InnovArt shall not be liable for any damages arising from the use of the Site.
The Site may contain links to third-party platforms. InnovArt does not guarantee the reliability or legality of the content present on these sites and declines all responsibility in the event of damage linked to their use.
InnovArt reserves the right, at its sole discretion and without prior notice, to restrict or sus-pend access to the Site or the services it offers, without incurring any liability.
The present Terms of use may be modified at any time by InnovArt SA, without prior notice. By continuing to use the Site, you automatically accept the revised conditions.
We encourage you to consult this page regularly for any updates.
You agree to defend, indemnify and hold InnovArt, its affiliates and their respective directors, officers, employees and agents harmless from and against any and all claims, losses, liabilities, demands or expenses, including reasonable attorneys' fees, asserted against InnovArt as a result of your use of the Site and the services offered.
These terms of use are governed by Swiss law.
In the event of a dispute, the parties agree to seek an amicable solution before resorting to legal action.
Failing agreement, the competent courts will be those of InnovArt SA's registered office, with the exception of recourse to the Federal Courts.